Full Camper Van COVID-19 Deep Clean Before Every Camper Van Hire - Protect Your Family & Stay Safe
frequently asked questions
Who can hire a Lampey Camper?
The minimum age is 23 with at least 2 years licence experience and under 75. Must have a full clean licence. With penalty points subject to terms and possible charges.
What do I need to bring?
The camper is kitted out with all your basic kitchen tools essentials and a fresh double undersheet for your bed that must be used. You need to bring your own sleeping bags, duvets and pillows as required. Of course you need to pack clothes for all weather conditions.on your adventure.
Can I bring my fur baby?
We are totally pet friendly to responsible owners and well behaved dogs. More than one dog subject to terms. There is a £25 charge per dog to cover the extra cleaning involved. Must not be left unattended in the camper or allowed on to seats or furniture. You must bring a dog bed. We are not responsible for non admittance to or exclusion from any site or venue you book. You could lose your full deposit and are liable to full charges for any damage caused to the camper by irresponsible behaviour.
What is the minimum and/or maximum hire period?
Minimum 3 nights starting from 3PM Friday to 10AM Monday or 4 Nights starting 3PM Monday to 10AM Friday. It can be booked in any multiple of 3 and 4 nights and max hire is two months but for longer stay's please ask.
Can I hire odd days?
Sorry our hand over days are Fridays and Mondays and can be booked in any multiple of 3 and 4 nights up to a maximum 2 months. The camper can be returned early but the full stay is chargeable.
When do I have to pay?
To secure your booking 50% of total payment is due if your holiday is more than 8 weeks away. Otherwise full payment is immediately due.
Is there a security deposit chargeable?
A minimum £500 security deposit subject to terms is required 7 days before the start of your holiday. You may forfeit your booking payment if this is not paid.
What happens if I have to cancel?
Up to 8 weeks out from your hire start date you can get a full refund on your deposit. Full payment is due 8 weeks from your start date and if cancelled after will only be refunded if the camper can be re-hired. If we can hire the camper out over any of your booking we will refund in full the days it was hired.
Can I collect the camper early or drop off late?
Our standard times are 3PM collections on Fridays and Mondays and 10AM deliveries on Fridays and Mondays. However we are flexible subject to bookings. Please ask and we'll see what we can do. Unarranged drop offs may lead to charges.
What happens if I'm late back to deliver?
Within 2 hours of late delivery you will lose half a days hire from your security deposit. Over 2 hours you could be charged your full booking again as we may have to refund our next customer in full.
Where we have booked will not let us in?
We are not responsible for non admittance or exclusion from any site or venue you have booked.
Can I travel to Europe or further?
Sorry at this time no but we are working hard to make it possible for Europe.